Taismo
General Terms and Conditions
from
taismo GmbH
Weißenfelder Str. 6
85551 Kirchheim near Munich
– hereinafter referred to as: Contractor –
Part 1 – General Provisions
1.1 General
1.1.1 The Contractor offers the Client various agency services. The specific scope of services is the subject of individual agreements between the Contractor and the Client.
1.1.2 The Contractor does not conclude contracts with consumers or private individuals.
1.1.3 The Contractor is authorized to subcontract the required services in its own name and on its own account to subcontractors, who may also use subcontractors in turn. Unless otherwise agreed, the Contractor remains the sole contractual partner of the Client. Subcontractors will not be used if it is apparent to the Contractor that their use is contrary to the legitimate interests of the Client.
1.1.4 In the event of a contradiction, the provisions of other contractual documents that have become part of the contract in addition to these General Terms and Conditions will take precedence.
1.1.5 The Contractor does not recognize any General Terms and Conditions used by the Client that deviate from these, unless expressly agreed otherwise.
1.2 Client’s Obligations to Cooperate
1.2.1 If the Client provides the Contractor with texts, images, or other content to fulfill the ordered services, he must ensure that these contents do not violate the rights of third parties (e.g., copyright, trademark rights, etc.) or other legal norms. It is noted that the Contractor is not legally entitled to provide legal advisory services to the Client. The Contractor is not obliged and legally unable to check the Client’s business model and/or the works created or acquired by the Client (layouts, graphics, texts, etc.) for compliance with applicable law. The Contractor will not perform trademark searches or other rights collision checks regarding the works provided by the Client. If the Client gives specific instructions regarding the work to be produced, he is liable himself.
1.2.2 The Client is obligated to provide the information, data, works (e.g., data for the imprint, graphics, logos, etc.), and access required for the fulfillment of the contract completely and correctly. He must also ensure that the instructions he gives are in accordance with the applicable law.
1.2.3 The Client is responsible for procuring the materials necessary for the provision of the agency services (e.g., graphics, videos), unless otherwise agreed in individual agreements, and must provide these to the Contractor in a timely manner. If the Client does not provide these and makes no further specifications, the Contractor may at its discretion use image material from common providers (e.g., stock photo providers) in compliance with copyright marking requirements or place a placeholder in the corresponding parts of the website.
1.2.4 If an order processing contract pursuant to Art. 28 GDPR is required for individual components of the order, both parties undertake to conclude such a contract – to be provided by the Contractor – before the commencement of the service provision.
1.2.5 The Contractor is not responsible in any respect for delays and lateness in the implementation of projects that arise due to late (necessary) cooperation or contributions from the Client; the provisions under “Liability/Indemnification” remain unaffected.
1.2.6 If the Client fails to meet his obligations to cooperate under this clause, the Contractor may charge the Client for the additional expenses incurred (e.g., costs for stock photos and time spent searching for them).
Part 2 – Online Appearances and Technology
2.1 Website Creation (Agile)
2.1.1 Unless different individual agreements have been made, the creation of new or the expansion of existing websites or web components (hereinafter “Website Creation”) is based on agile methods. The other provisions of these General Terms and Conditions remain unaffected.
2.1.2 The subject of website creation contracts between the Contractor and the Client is generally the development of new websites or the expansion of existing websites (e.g., integrating new interfaces or programming new online applications), taking into account the technical and/or design specifications of the Client. Contracts for website creation concluded between the parties are contracts for work under §§ 631 ff. BGB (German Civil Code).
2.1.3 The services agreed upon in detail result from the contract individually concluded between the Contractor and the Client. For this, the Client initially submits a request to the Contractor with as precise a description as possible of the web page contents he desires (design contents such as images, layouts, logos, fonts, etc., are to be specified and provided by the Client, unless otherwise agreed). This request constitutes an invitation to the Contractor to submit an offer. The Contractor will review the Client’s ideas described in the request to the best of its knowledge and belief for completeness, suitability (except for legal suitability, particularly regarding third-party rights), clarity, feasibility, and consistency, and will create an offer based on the desires emerging from the Client’s request. A contract between the Contractor and the Client comes into existence only through the acceptance of the offer by the Client.
2.1.4 The Client may introduce customer requests at any time, provided they are covered by the originally agreed scope of performance. Such adjustments become part of the original contract if both parties agree in text form (e.g., by email). Otherwise, the Contractor is only obliged to produce the functions/positions listed in the contract or to provide the agreed service. Additional services must be separately agreed and compensated.
2.1.5 Once the website has been completed, the Contractor will invite the Client to accept the website.
2.1.6 A prerequisite for the Contractor’s activity is that all data (e.g., texts, templates, graphics, fonts) and/or system environments required for the implementation of the project and to be provided by the Client are made available to the Contractor in a timely and suitable manner.
For delays and lateness in the implementation of projects that arise due to late (necessary) cooperation or contributions from the Client, the Contractor is not responsible in any respect.
2.1.7 The verification or procurement of rights, the procurement and/or integration of plugins and/or tools (e.g., statistics) or certificates (e.g., SSL / TLS) are only owed by the Contractor if this is explicitly agreed in an individual contract. There is no entitlement to the release of graphics, source codes, (development) documentation, manuals, and other additional documentation, unless otherwise explicitly agreed individually.
2.1.8 Unless otherwise agreed, the websites created are optimized for the browsers Chrome, Safari, Firefox, and Edge in their respective current version (the last two versions of the browser). Search engine optimization (SEO) is only owed if it has been explicitly agreed.
2.1.9 After the completion of the websites and/or individual parts thereof, the Contractor may offer the Client maintenance and care services for the websites. However, the Contractor is not obliged to make such an offer, nor must the Client take advantage of the further service offerings of the Contractor. Corresponding agreements are exclusively subject to individual agreements. If no additional maintenance and care services are agreed between the parties, the Client alone is responsible for the technical maintenance and currency of the websites after acceptance. The Contractor is not liable to the Client for any security vulnerabilities that may be exploited for unlawful purposes due to the use of outdated third-party software (hacking).
2.2 Website Creation (Specifications and Requirements Document)
2.2.1 If the creation of new or the expansion of existing websites or web components (hereinafter “Website Creation”) based on a specifications and requirements document has been agreed between the parties, the order processing will be carried out according to the provisions of this clause.
2.2.2 The subject of website creation contracts between the Contractor and the Client is generally the development of new websites or the expansion of existing websites (e.g., integrating new interfaces or programming new online applications), taking into account the technical and/or design specifications of the Client. Contracts for website creation concluded between the parties are contracts for work under §§ 631 ff. BGB (German Civil Code).
2.2.3 The scope of services to be provided by the Contractor is determined on the one hand by individual contractual agreements between the parties and on the other hand by a detailed specifications document created by the Client, as well as the requirements document based on it. The Contractor will review the Client’s ideas described in the specifications document to the best of its knowledge and belief for completeness, suitability (except for legal suitability, particularly regarding third-party rights), clarity, feasibility, and consistency. Should the Contractor recognize that the specifications contained in the specifications document are not suitable for the creation of a website, the Contractor will immediately inform the Client and submit a corresponding proposal for supplementation and/or adjustment of the specifications document. The Client must respond to any proposals by the Contractor regarding the specifications document in writing or in text form within a reasonable period and finally confirm the contents of the specifications document to the Contractor in a binding manner in writing or in text form. If there is agreement between the parties regarding the specifications document, its contents become part of the contract.
2.2.4 Based on the specifications document, the Contractor creates a requirements document that describes in particular the technical and/or design implementation of the specifications contained in the specifications document. After completion, the Contractor presents the requirements document to the Client for acceptance. The Client is entitled to reject the requirements document created by the Contractor and to communicate requests for changes or adjustments. The Contractor commits to presenting up to two alternative proposals, taking into account the Client’s wishes. If the Client is finally not in agreement with the last proposal of the Contractor, he or the Contractor can terminate the contractual relationship – if legally possible – or withdraw from the contract. The fees and/or expenses incurred in connection with the specifications and/or requirements document are to be appropriately compensated or reimbursed by the Client in this case.
2.2.5 If the requirements document is accepted by the Client, the services described therein are considered definitively agreed between the parties. Any deviations from the contents of the requirements document accepted by the Client require an explicit individual agreement between the parties. The Contractor does not provide any services beyond those described in the requirements document accepted by the Client. Likewise, the Contractor generally does not provide lesser services in relation to the services described in the requirements document accepted by the Client. After the acceptance of the requirements document by the Client, the Contractor develops and programs the websites in accordance with the agreed specifications.
2.2.6 The Contractor provides the Client with a time and work plan along with the requirements document. The contents and specifications of this time and work plan become part of the contract, unless the Client objects immediately. The Contractor commits to handing over the completed website or parts thereof to the Client by the end date specified in the time and work plan on a suitable data carrier and/or by email and/or uploading it to a server specified by the Client. The details of the handover or upload of the completed websites are otherwise subject to individual contractual agreements between the parties.
2.2.7 A prerequisite for the Contractor’s activity is that all data (e.g., texts, templates, graphics, fonts) and/or system environments required for the implementation of the project and to be provided by the Client are made available to the Contractor in a timely and suitable manner.
For delays and lateness in the implementation of projects that arise due to late (necessary) cooperation or contributions from the Client, the Contractor is not responsible in any respect.
2.2.8 As soon as the website has been completed, the Contractor will invite the Client to accept the website. If necessary, a testing phase can be agreed upon before acceptance. If the Client detects errors before the acceptance or during an agreed testing phase, he will report these to the Contractor in writing or in text form. The Contractor will endeavor to correct the errors properly. For this purpose, the Contractor may provide temporary workarounds.
2.2.9 The verification or procurement of rights, the procurement and/or integration of plugins and/or tools (e.g., statistics) or certificates (e.g., SSL / TLS) are only owed by the Contractor if this is explicitly agreed in an individual contract. There is no entitlement to the release of graphics, source codes, (development) documentation, manuals, and other additional documentation, unless otherwise explicitly agreed individually.
2.2.10 Unless otherwise agreed, the websites created are optimized for the browsers Chrome, Safari, Firefox, and Edge in their respective current version (the last two versions of the browser). Search engine optimization (SEO) is only owed if it has been explicitly agreed.
2.2.11 After the completion of the websites and/or individual parts thereof, the Contractor may offer the Client maintenance and care services for the websites. However, the Contractor is not obliged to make such an offer, nor must the Client take advantage of the further service offerings of the Contractor. Corresponding agreements are exclusively subject to individual agreements. If no additional maintenance and care services are agreed between the parties, the Client alone is responsible for the technical maintenance and currency of the websites after acceptance. The Contractor is not liable to the Client for any security vulnerabilities that may be exploited for unlawful purposes due to the use of outdated third-party software (hacking).
2.3 Maintenance and Support of Websites / Shops
2.3.1 After the completion of the websites and/or individual parts thereof, the Contractor may offer the Client maintenance and support services for the websites (hereinafter “Maintenance Contracts”). The Contractor may also offer maintenance of third-party websites. However, the Contractor is not obliged to make such an offer, nor must the Client take advantage of the further service offerings of the Contractor. Corresponding agreements are exclusively subject to individual agreements.
2.3.2 The content of the maintenance contracts includes the elimination of malfunctions and the occasion-related update of the website for common web browsers in their respective current version. Further services, such as regular maintenance, can possibly be agreed individually.
2.3.3 The Contractor is not liable for malfunctions and incompatibilities caused by unauthorized changes made by the Client or other errors that do not lie within the Contractor’s area of responsibility; the provisions under “Liability/Indemnification” remain unaffected by this.
2.3.4 Maintenance includes, unless otherwise agreed, only the technical, not the content update of the website. The Contractor is not obliged to update the imprint or the privacy policy, unless otherwise agreed individually.
2.4 Web Hosting
2.4.1 The Contractor also offers the Client the hosting of the websites / shops created by him. The Contractor will use the servers of third-party companies to perform his services. The Contractor will inform the Client about the servers and third-party companies used before concluding the contract. The specific scope of services (domain management, storage space, email hosting, certificates, etc.) is subject to individual agreements between the parties.
2.4.2 The availability of the servers used by the Contractor for hosting purposes is at least 99 percent on average per year. This does not include those times during which the servers are not accessible due to events beyond the Contractor’s control (force majeure, actions of third parties, technical problems outside the Contractor’s sphere of influence, etc.).
2.4.3 It is the Client’s responsibility to create regular backup copies of his hosted data. If the Client is unable to do so, he must commission the Contractor or other suitably qualified third parties to perform the backup. The Client is liable himself for any data losses that occur due to inadequate data backup.
2.4.4 No content may be stored on the provided storage space that is offensive, extremist, glorifying or trivializing violence, inciting hatred, right-wing extremist, discriminatory, unconstitutional, endangering to minors, or pornographic, that violates the rights of third parties (e.g., trademark and copyright) or other applicable law or good morals (in particular criminal law and administrative offenses law) or contains malicious code or malware. If the Contractor becomes aware that impermissible content within the meaning of this paragraph may be stored on the provided storage space, he will proceed as follows:
2.4.4.1 The Contractor will immediately conduct a cursory review of the relevant content. If the cursory review indicates that impermissible content cannot be ruled out, the Contractor may temporarily block the content at his discretion or take other appropriate measures up to and including deletion of the content. The Contractor will invite the Client to comment and will grant him a reasonable period for this purpose.
2.4.4.2 As soon as the Client’s statement is available or if the Client has not made a statement within the granted period, the Contractor will make a final decision on how to deal with the affected content. The following measures are particularly considered: warning; indefinite blocking or final deletion of the content; temporary suspension of the Client (alternatively, partial suspension may also occur); ordinary or extraordinary termination of the contract; criminal complaint or complaint to the regulatory authority (if a criminal offense is in question that may pose a danger to the life, body, or safety of a person, the Contractor is legally obliged to report it). The Contractor will take the respective measure only after a thorough and objective assessment and will particularly consider the severity of the violation, the total number of violations, potential impacts on the services provided by the Contractor, his clients, and other third parties, the overall behavior (e.g., insight regarding the violation), the fault (intent, negligence), the motives of the violation (if recognizable), and the Client’s response (if available).
2.4.4.3 The Contractor will inform the Client about the evaluation, its result, and the measures decided, as long as there are no legal reasons to the contrary.
2.4.4.4 The Contractor will not proactively check the stored content and – unless otherwise stated – will also not perform automated checks of the stored content. However, he will become active as soon as he himself recognizes such content or is informed about such content by third parties. If the Client becomes aware of such content, he can of course contact the Contractor at any time; for this purpose, he can use the contact details in the imprint.
Part 3 – Creation and Design of Content
3.1 Design of Print Products
3.1.1 The subject of design contracts in the print area between the Contractor and the Client is generally the development of print products according to the design specifications of the Client (e.g., design of banners, post graphics, posters, signs, flyers, roll-ups, car or shop window decals, textiles, or logo drafts). Contracts for design concluded between the parties are contracts for work under § 631 ff. BGB (German Civil Code).
3.1.2 The services agreed upon in detail result from the contract individually concluded between the Contractor and the Client. For this, the Client initially submits a request to the Contractor with as precise a description as possible of the services he desires. This request constitutes an invitation to the Contractor to submit an offer. The Contractor will review the Client’s ideas described in the request to the best of its knowledge and belief for completeness, suitability (except for legal suitability, particularly regarding third-party rights), clarity, feasibility, and consistency, and will create an offer based on the desires emerging from the Client’s request. A contract between the Contractor and the Client comes into existence only through the acceptance of the offer by the Client.
3.1.3 After the conclusion of the contract, the Client’s requirements will be discussed in a further briefing if necessary, and the specifications will be concretized. At this point, client wishes can be introduced, provided they are covered by the originally agreed scope of performance. If necessary, there is the possibility of a rebriefing before the production of the service object.
Adjustments become part of the original contract when both parties agree in text form (e.g., by email). Otherwise, the Contractor is only obliged to produce the positions listed in the contract. Additional services must be separately agreed and compensated.
3.1.4 Unless otherwise agreed, the Client is entitled to two correction loops.
Complaints regarding the artistic design are generally excluded after the agreed correction loops have been carried out. If the Client wishes for further changes beyond this, he must bear the additional costs.
3.1.5 A prerequisite for the Contractor’s activity is that the Client provides all data required for the implementation of the project (texts, templates, graphics, etc.) to the Contractor in a complete and suitable form before the start of the order. The Contractor is not responsible in any respect for delays and lateness in the implementation of projects that arise due to late (necessary) cooperation or contributions from the Client. If the Client does not meet this obligation, the Contractor may charge the Client for the resulting time expenditure.
3.1.6 Unless otherwise agreed contractually and not to be expected differently from the purpose of the contract, the Contractor owes, in addition to the contractually agreed service objects, only the handover of a common print file (e.g., PDF, JPG, or PNG). The Client has no claim to the release of an editable file (e.g., open files from graphic programs).
3.2 Creation of Texts / Copywriting
3.2.1 The Contractor creates texts for the Client, among other things (e.g., press releases, contributions for websites, advertising texts, etc.). The contents of these texts are determined by individual contract.
3.2.2 As soon as the agreed texts have been completed, the Contractor will submit them to the Client for approval and acceptance. Unless otherwise agreed, the Client is entitled to two correction loops. Complaints regarding the stylistic design or the integration of new information into the text are generally excluded after the second correction loop. If the Client wishes for further changes beyond this, he must bear the additional costs.
3.2.3 If the Contractor has been commissioned with the publication, the publication of the texts takes place subject to different agreements only after approval by the Client; the approval also constitutes the acceptance of the texts. For press releases, a distribution date will also be set after approval, on which these are to be transmitted to the media. If the Client publishes the texts himself or is to publish them, he must accept the texts in advance. If the Client publishes the texts before acceptance, the publication is considered as acceptance.
3.2.4 For errors discovered after the approval/acceptance, the Contractor is liable exclusively according to the provisions under “Liability/Indemnification”.
3.3 Design and Conceptualization of Graphics and Logos (Designs)
3.3.1 The Contractor undertakes the conceptualization and design of graphics and/or logos (hereinafter “Designs”) in agreement with the Client.
3.3.2 For this, the Client initially submits a request to the Contractor with as precise a description as possible of the designs he desires. This request constitutes an invitation to the Contractor to submit an offer. The Contractor will review the Client’s ideas described in the request to the best of its knowledge and belief for completeness, suitability (except for legal suitability, particularly regarding third-party rights), clarity, feasibility, and consistency, and will create an offer based on the desires emerging from the Client’s request. A contract between the Contractor and the Client comes into existence only through the acceptance of the offer by the Client.
3.3.3 A prerequisite for the Contractor’s activity is that the Client provides all data required for the implementation of the project (color definition, etc.) to the Contractor in a complete and suitable form before the start of the order. If the Client does not meet this obligation, the Contractor may charge the Client for the resulting time expenditure.
3.3.4 Unless otherwise agreed, the Client, concerning the individual designs, is entitled to two correction loops. After carrying out these correction loops, requests for adjustments and complaints (particularly regarding the artistic design) are no longer considered. If the Client wishes for further changes after the agreed correction loops, the Contractor may create these for an additionally to be agreed fee.
3.3.5 As soon as the agreed design has been completed, the Contractor will invite the Client to accept the work. The designs will be sent to the Client in a common file format.
3.3.6 The Contractor grants the Client the usage rights required for the respective purpose for the designs. Unless otherwise agreed, an unlimited, exclusive right of use in terms of time, location, and content is granted for the creation of logos; however, individual graphic elements of the logos may be used for the creation of other works as long as this does not create a risk of confusion with the created logo. For all other designs, a simple right of use is granted, unless otherwise agreed individually. The transfer of usage rights by the Client to third parties requires an individual contractual agreement with the Contractor. The drafts presented during the correction loop may not be used, reproduced, or passed on to third parties by the Client without the explicit consent of the Contractor, either in their original form or altered.
3.3.7 The usage rights are transferred to the Client only after full payment of the fee.
Part 4 – Marketing
4.1 SEO Marketing
The Contractor offers the Client services in the field of SEO marketing, among other things. In the course of providing services, the Contractor only owes the implementation of measures that can positively influence the search engine ranking according to the Contractor’s own experience or that are explicitly ordered by the Client. This is a service in the sense of §§ 611 ff. BGB (German Civil Code). A specific result (e.g., a specific ranking in the search engine results list) is only owed within the scope of the SEO services if this has been explicitly assured.
4.2 SEA Campaigns
The Contractor offers the Client services in the field of SEA campaigns. In the course of providing services, the Contractor only owes the submission of proposals regarding effective keywords and, after approval by the Client, the implementation of the measure (placement of advertisements). This is a service in the sense of §§ 611 ff. BGB (German Civil Code). A specific result (e.g., sales figures) is not owed within the scope of SEA services unless this has been explicitly assured. The Contractor is not obliged to verify the legality of keywords. The Contractor submits proposals to the Client regarding the booking of keywords. The legal review, particularly regarding the trademark rights of third parties and the release of the keywords, is the responsibility of the Client before implementing the campaign. The fee agreed for the services described herein does not include the costs for placing paid advertisements; unless otherwise agreed, these costs are to be borne by the Client.
Part 5 – Miscellaneous Provisions
5.1 Prices and Compensation
The compensation for the services of the Contractor is the subject of an individual contractual agreement between the parties and is generally based on the offer.
5.2 Acceptance
As far as a work performance has been agreed, the Contractor will invite the Client to accept it. The acceptance period within the meaning of § 640 Abs.2 S.1 BGB (German Civil Code) is set at 2 weeks from the invitation to accept, unless a different acceptance period is required in individual cases due to special circumstances, which the Contractor will inform the Client about in this case separately. If the Client does not express himself within this period or does not refuse acceptance due to a defect, the work is considered accepted.
5.3 Warranty for Defects
A minor defect does not establish any warranty claims. The choice of the type of subsequent performance lies with the Contractor. The limitation period for defects and other claims is one (1) year; this reduction of the limitation period does not apply to claims arising from intent, gross negligence, or from injury to life, body, or health caused by the Contractor. The limitation period does not start anew if a subsequent performance occurs within the scope of the warranty for defects. Otherwise, the statutory warranty remains unaffected.
5.4 Granting of Rights, Self-Promotion, and Right to Mention
5.4.1 After full payment of the order by the Client, the Contractor generally grants the Client a simple, non-transferable right of use to the respective work results. Further rights can be agreed individually.
5.4.2 Unless otherwise agreed, the Client expressly grants the Contractor permission to publicly present the project for the purpose of self-promotion (references/portfolio) in an appropriate manner. In particular, the Contractor is entitled to advertise the business relationship with the Client and to indicate himself as the author on all created advertising materials and in all advertising measures, without the Client being entitled to a fee for this.
5.4.3 Furthermore, the Contractor is entitled to place his own name, with a link, in an appropriate manner in the footer and in the imprint of the website(s) created by the Contractor, without the Client being entitled to a fee for this.
5.5 Confidentiality
The Contractor will treat all business transactions that come to his knowledge, in particular, but not exclusively, printing documents, layouts, storyboards, numerical data, drawings, tapes, images, videos, DVDs, CD-ROMs, memory cards, passwords, interactive products, and such other documents containing films and/or radio plays and/or other copyrighted materials of the Client or companies associated with him, as strictly confidential. The Contractor undertakes to impose the obligation of confidentiality on all employees and/or third parties (e.g., suppliers, graphic artists, programmers, film producers, sound studios, etc.) who have access to the aforementioned business transactions. The obligation of confidentiality applies indefinitely beyond the duration of this contract.
5.6 Liability/Indemnification
5.6.1 The Contractor is liable without limitation for any legal reason in cases of intent or gross negligence, for intentional or negligent injury to life, body, or health, based on a guarantee promise, as far as nothing else is regulated, or based on mandatory liability, such as under the Product Liability Act. If the Contractor negligently breaches an essential contractual obligation, liability is limited to the foreseeable, contract-typical damage, unless liability is unlimited according to the previous sentence. Essential contractual obligations are obligations that the contract imposes on the Contractor according to its content to achieve the purpose of the contract, the fulfillment of which enables the proper execution of the contract in the first place and on the observance of which the Client can regularly rely. Otherwise, the liability of the Contractor is excluded. The aforementioned liability provisions also apply with regard to the liability of the Contractor for his vicarious agents and legal representatives.
5.6.2 The Client indemnifies the Contractor from any claims of third parties that are asserted against the Contractor due to violations by the Client of these General Terms and Conditions or applicable law.
5.7 Final Provisions
5.7.1 The contracts concluded between the Contractor and the Clients are subject to the substantive law of the Federal Republic of Germany, excluding the UN Sales Convention.
5.7.2 If the Client is a merchant, a legal entity under public law or a special fund under public law, or does not have a general place of jurisdiction in Germany, the parties agree on the seat of the Contractor as the place of jurisdiction for all disputes arising from this contractual relationship; exclusive places of jurisdiction remain unaffected by this.
5.7.3 The Contractor is entitled to change these General Terms and Conditions for objectively justified reasons (e.g., changes in case law, the legal situation, market conditions, or business or corporate strategy) and subject to a reasonable period of notice. Existing customers will be notified of the change at least two weeks before it takes effect by email. If the existing customer does not object within the period set in the notification of change, his consent to the change is considered granted. If he objects, the changes will not take effect; in this case, the Contractor is entitled to terminate the contract extraordinarily at the time the changes take effect. The notification of the intended change of these General Terms and Conditions will indicate the period and the consequences of the objection or its absence.
